FAQs

What ingredients are in Hygge Gifts Candles and Wax Melts?

Our candles are made using 100% natural coconut and rapeseed oil wax, an eco wick, and blends of luxury fine fragrances oils. We work hard to ensure that only the best quality ingredients go into our products.

As coconut and rapeseed oil wax is a natural ingredient, occasionally ‘frosting’ can develop. This is in no way a flaw, or will affect the quality of your candle, rather it is a sign of the natural characteristics of the ingredients we use.

Are Hygge Gifts products vegan friendly?

Yes, all our products are vegan friendly and are not tested on animals.

How can I get the best out of my candles and wax melts?

Please see our Candle and Wax Melt Care sections of the website for important safety information and getting the most out of your products.

How will my order be packaged?

It is important to us that we keep product packaging to an absolute minimum. Therefore, each candle comes carefully wrapped in simple tissue paper and our crystals come wrapped in bubble wrap that we have recycled from our suppliers. This eliminates the need for unnecessary product packaging. The same low-waste principle applies to all other items.

We consciously use eco-friendly, 100% recyclable postage packaging. The packing peanuts we use to cushion and protect products during delivery are fully compostable and even dissolve in water.

Can I send an order as a gift?

Yes, of course. Just make sure you let us know in the ‘Special Instructions’ section when checking out. We are more than happy to handwrite a personal message on your behalf.

How do I get updates about new products?

From time to time we’ll send you a #NoSpamJustInspo update on our latest product lines. If you’d like to receive this, please sign up at the bottom of our website.

What should I do if I’m unhappy with my order?

In the unlikely event that you aren’t 100% happy with an order, please contact us and we’ll do our very best to fix it.

Do you offer bespoke orders?

Yes, absolutely! Please check out the Bespoke Services section of the website for more information. Do get in touch to discuss your specific requirements and we’ll be happy to oblige. some examples of our bespoke services are candles for weddings, wholesale orders and private white label orders.