Shipping Policy - Hygge Gifts

Dispatch Times:

Our average dispatch time is 2-5 working days, although this may be longer in period of a high demand. e.g. christmas. Please note: We display our current live dispatch times at the top of our website.

Delivery Partners & Costs:

Our current delivery partner is Royal Mail, Evri for our website orders and UPS for wholesale orders* 

Royal Mail – all online customer orders are sent via Royal Mail Signed For 2nd Class.

All orders of the value of £20 and over are free delivery. For all order under £20 we work on a flat rate shipping of £3.95. 

The Countries We Ship To:

We currently only deliver to the United Kingdom & the EU. Although we don’t currently ship to other countries we are looking to offer this in the near future.

EU Delivery Information

We are currently delivering to all countries within the European Union although due to Brexit and the new procedures in regards to customs, you may find you are charged a customs fee. 

Customers/Buyers are responsible for any customs or import taxes that may apply. Each country is different and we recommend you contact your individual customs office if you are unsure as we are unable to advise you on costs that be occured. 

Please Note: we are not responsible for delays due to customs. We do all we can to ensure this process is easy and stress-free for you which is why all of our International Packages are tracked.

*we reserve the right to change this at any time without providing prior notice.